联系HostMonster客服

首先,打开以下页面
http://helpdesk.hostmonster.com/kb/index.php?x=&mod_id=4
之后你会看到类似下面这个页面

Main Menu
Home
Open a Ticket
My Ticket History
Browse Knowledgebase
My Account

Keyword Search
Search Knowledgebase:
  
(Enter keywords separated by a space. For example: product warranty information)

<><>  

Logged In
Open a Ticket
Choose Destination:
A RECORD/MX/CNAME
Affiliates
Billing
CPU Exceeded Errors
Control Panel Issues

向下找,看到OTHER,然后点。进入下面这个页面

Open a Ticket in ‘Other’
* = Required Field
IP:  192.168.0.1
E-mail Address*:  
Full Name*:  
 
Domain*:  
 
Subject*:  
Body*:  

email:你的电子信箱
full name:你的全名
domain:你的域名
subject: 填入“about ssh”
body: 填入“i want to enable ssh on my account”
然后点“send ticket”  之后进入下面的界面

接着它会提示你先看看知识库和FAQ,实在找不到再提交TICKET
Before you send your ticket, we have compared your request with the articles in our knowledgebase. Please review the articles provided in order to help you with your request.

If none of these articles help you, you may proceed by clicking “Send Ticket” below.

不用管,点旁边那个“send ticket”进入下面的界面

Add File Attachment(s)
If you would like to attach files to your ticket, please click the buttons labled “Choose File” before sending your ticket.
 
File attachment #1:
File attachment #2:

先点浏览,然后上传你的证件照片。必须是有照片的才可以,然后点send ticket。大概24小时之内就会有回复。


介绍